1. General Refund Terms

• Refunds are subject to the cancellation and refund policies of the respective service provider (e.g., airlines, hotels, cruise lines, or other travel providers).
• reservations-support.com acts as a facilitator and cannot guarantee refunds beyond the policies established by the service provider.
• Refund requests must be initiated within the timelines specified by the service provider.

2. Flights

• Refunds for canceled flights depend on the airline’s policy, ticket type, and fare conditions. Non-refundable tickets may not be eligible for a refund.
• In some cases, airlines may allow cancellations for a nominal fee, subject to fare rules.
• Processing times for refunds vary based on the airline and payment method used during booking.

3. Hotels

• Refund eligibility for hotel bookings depends on the cancellation policy of the hotel. Some rates may be non-refundable, while others may allow cancellations within a specified timeframe.
• No-shows or late cancellations may result in partial or no refund, depending on the hotel’s policy.

4. Cruises

• Refunds for cruise bookings are determined by the cruise line’s cancellation policy, which often depends on how far in advance the cancellation is made.
• Refunds may be issued as a partial refund, future travel credit, or no refund, depending on the specific terms of the booking.

5. Service Fees

Service fees charged by travel-team.help during booking are non-refundable. In the event of a refund, only the amount paid to the service provider may be eligible for reimbursement.

6. Refund Process

• To initiate a refund, please contact reservations-support.com’s customer service team with your booking details and reason for cancellation.
• Refunds will be processed back to the original payment method. Processing times may vary based on the service provider and payment processor.
• reservations-support.com will provide status updates on your refund request but cannot expedite timelines established by third-party providers.

7. Non-Refundable Scenarios

• Failure to comply with the service provider’s cancellation policy.
• No-shows or unused portions of travel services.
• Tickets or bookings marked as "non-refundable" during the purchase process.